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TESTIMONIALS

Our Client Testimonials

"After speaking with various staff perks platform providers, we decided to work with Reward Works because of their customisable options, value per head and easy start up service. They’ve been really helpful in making our platform on brand and easy to use, and our account manager was available for any queries we had along the way.


As part of our benefits and wellbeing offering, we were able to include on the platform - an Employee Assistance Programme, Private GP helpline, Healthcare cash plan and Financial Wellbeing products."

Georgie Clayman

Engagement Manager

"We introduced iCOM works to GAIL’s in November 2020, a time we felt our teams needed a little extra added to their benefits, this included 24-hour GP helpline and an EAP dedicated to us.

We worked with iCOM works & branded our own collateral, this supported the look and feel our teams were already familiar with. We had a fabulous 12 week launch critical path to encourage usage, our teams had the opportunity to win vouchers along with other virtual benefits.

We have been supported brilliantly by our account manager in everything we have done, this has paid off with 80% participation within the first 6 weeks. Our teams are thoroughly enjoying the retail and our own internal benefits on their very own branded webpage."
 

Miranda Burgum
People Director

"We have been using iCOM for the past several years and are more than happy with the service they provide they are very quick to respond to any queries we have and are always very friendly and professional.

As a college we now have the Vectis App (this has replaced the old style plastic card) which is proving to be very popular with our staff as is the Halfords cycle to work scheme. I would highly recommend iCOM works to any Company wishing to provide a benefits scheme for their employees."

Kathryn Varney
Payroll/Staff Benefits Officer

"The switch to iCOM Works was both straightforward and seamless. When we launched the platform with iCOM, we were not left disappointed. iCOM took care of all of the work involved with minimal resource required. The switch was well received by the employees, and feedback very positive in that it enhanced our benefits offering to the employees, there was a wider choice of discounts in which they were easier to access via Vectis Card and the double savings made a big difference to engagement.

 

Naturally, as a company, we have therefor see a huge increase in the usage of the platform. It saved the organisation money on what we were previously paying which meant we could spend it elsewhere within the business.


Having spoken to a number of peers within the hospitality industry they have had the same experience with iCOM Works and I would highly recommend them to anyone thinking about switching their platform or launching a new one."

James Atherton
Group HR Director

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"iCOM provides a flexible user-friendly platform with an extensive range of benefits that give employees a wide range of access to everyday discounts. The platform not only offers discounts but lifestyle benefits and support for employees with everyday challenges and needs. The flexibility allows us as an employer to keep enhancing the platform and adding new benefits and evolving constantly.

 

The service is user friendly with dedicated account management as well as a cost-effective benefits solution for large employers. ICOM also supports our internal communications strategy by creating dedicated tiles that link to employee comms to ensure employees have 1 point of access to get everything they need.

 

Since we changed providers, we have seen a huge increase in engagement in the rewards platform
and an improved service as a provider. 
We would highly recommend ICOM as a benefits, lifestyle and wellbeing platform for employers and employees alike."

Lindsay Southward
Director of HR, People & Brand Development

“We were looking for a high quality, affordable and easy to use website/app to give employees access to a wide range of exclusive offers and discounts as part of our employee benefits offer to our staff. iCOM offered us precisely that. Over the years, we have built a strong relationship with our account managers and iCOM in general. 


The Vectis card has been received by employees very well and our staff have enjoyed the many discounts and special offers. I would highly recommend using iCOM as part of an employee benefits initiative to boost employee engagement and wellbeing."

Jo Griffin 
HR Business Support Partner

We are delighted to have recently launched with iCOM for our employee benefits platform. We have rolled it out in one on large project across nearly 80 sites and 3,000 employees to a fantastic reception across the group.


We have been really impressed with their support and guidance since we chose to go iCOM and our account manager Carys has been excellent throughout. They planned the roll out really well and helped communicate it to all of our employees.


The products that they offer are fantastic. A big draw for us was the Vectis card and app that has thousands of offers for all of our team members from all of the main high street and online brands. It has been a huge draw for our teams when directing them towards the iCOM platform, alongside all of the other benefits we chose such as the GP helpline, cycle to work scheme, Health Cash Plan and much more.


The platform is easy to use, looks really professional and is sleek for a modern feel. We have had such positive feedback from our teams and we are really looking forward to seeing what impact it has had on our teams at our next quality of life survey. I’d strongly recommend iCOM and their platform for any employers looking to add value to their benefits programme."

Matthew Gough
HR Business Partner

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“It’s been, quite frankly, a joy and a privilege (and a lot of fun along the way!) working with iCOM and as a result of this and their first-class product and service delivery, iCOM are now established as our only provider of discounted shopping and card benefits.

To date, I can only report positive feedback from our clients.

In summary, the feedback from our trade association, subscription-based membership body and charity affinity group clients has been that of glowing reports and all of our clients without exception recognise that the iCOM proposition provides an ‘added value’ differentiator for both the affinity bodies and their members and assists with both member acquisition and member retention. 

 

The Vectis Card ‘wish list’ benefit whereby members can nominate their own favourite local brands and retailers for a discount is a significant attraction for members too. The proposition is a ‘day-to-day’ tangible, cost effective way to add value and a USP to a membership and I’d recommend iCOM in a heartbeat”.

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Bristol Care Homes Launches Staff Benefits, Well being and Rewards Platform.


"We are excited to have launched the brand-new Bristol Care Home fully branded one stop employee benefits and rewards hub platform. The new platform will change the way in which we engage with our people and also support them to make many lifestyle savings and discounts from thousands of their favourite brands i.e., supermarkets, retail, restaurants and cafes, cinemas, technology, travel etc. 
 

There has never been a better time to provide our people with all of these useful benefits and resources in one place, tips, advice and videos on health living, 24/7 Employee Assistance Programme access, 24/7 GP helpline access, healthcare cash plans and financial wellbeing products. 


Ross Meadows and iCOM Reward made it possible, from the moment we engaged in early discussions we were impressed with the professional approach from the team. 


The Vectis card was an added extra! And it's such a great idea to be able to provide our teams with a fully branded Bristol Care discount card that they could use in a local retailer, what's even better is that you can nominate your local hairdresser or restaurant to be part of the Vectis offering. Bristol Care staff Rewards is easily accessed and provides our people with an instant and user-friendly digital access wherever they are. 


The team at iCOM Reward made the set-up process smooth & easy and now we are in control of rewarding our people every day and I would highly recommend them to any care home looking to launch an employee benefits and well being platform."

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"Signature offers luxury care in a range of locations across London and the home
counties. Our luxury brand offers award-winning care, luxurious surroundings and is delivered by kind and compassionate people.


We are excited to launch the brand new Signature reward platform in time for Christmas, the new platform will change the way in which we engage with our people and also support them to make many lifestyle savings and discounts from thousands of their favourite brands, as well as having all of the Signatures benefits & Employee handbook in one easy location.


There has never been a better time to provide our people with all of these useful resources in one place; tips on health living, EAP access, GP helpline, healthcare cash plans and financial wellbeing products.


iCOM Reward made it possible, from the moment we engaged in early discussions we were impressed with the professional approach from the team. The Vectis card was an added extra! And it’s such a great idea to be able to provide our teams with a Signature discount card that they could use in a local retailer, what’s even better is that you can nominate your local hairdresser or restaurant to be part of the Vectis offering.


Signature reward is easily accessed on a smart phone or online and provides our people with user friendly digital access wherever they are.


The team at iCOM reward made the set-up process smooth & easy and now we are in control of rewarding our people everyday."


Michaela Scott
People Service Business Partner
Signature Senior Lifestyle

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